Who to contact
This website is for Minarva Holidays, Opposite Government Guest House, Colony Road, Munnar, Kerala, India. For privacy questions or requests relating to information you have shared, email info@minarvaholidays.com or call +91 85470 01697.
Your enquiry details
The enquiry form asks for your name, phone number, dates, guest count, room preferences and any optional message. These details stay in the current page in your browser while you prepare and review your enquiry. The website does not send the form to a booking database, save it in browser storage or take a payment.
If you choose WhatsApp or email, the prepared message is passed to that service or app. You must send the message there. Information you send can then be used by the hotel to respond to your request and arrange your stay. Please avoid including identity documents, payment card details or other sensitive information in the message.
External services
WhatsApp, your email provider and Google Maps process information under their own privacy policies. The location page embeds a Google Maps address search, which can load as you approach the map. Other external services open when you choose their links. WhatsApp enquiry links contain the message you prepared, so that information is shared with WhatsApp when you open the link.
Cookies, analytics and technical data
This website does not install advertising trackers or analytics. Fonts and the website’s images are served through the site. The hosting provider may process technical request data such as IP addresses, browser details and access logs to deliver and protect the website.
Dates or guest counts selected in the quick enquiry module may appear in the enquiry page URL. Avoid placing sensitive information in URLs.
Managing your information
You can leave or refresh the enquiry page to clear unsent form details. Contact the hotel to ask about accessing, correcting or deleting information you have sent to it. Retention and handling of messages also depend on the communication services used and any applicable recordkeeping requirements.
Changes to this policy
This policy should be updated if booking storage, analytics, payment services or other data-processing features are added.